Who do I contact for SAD Harmonisation help?

HMRC have advised the first point of contact is the National Advice Service (NAS), tel: 0845 010 9000.

JCCC Paper (07) 45 advises the second level support behind the NAS can now be contacted directly, as follows:

Import or general enquiries e-mail import.enquiries@hmrc.gsi.gov.uk

Export enquiries e-mail export.enquiries@hmrc.gsi.gov.uk, or tel 029 20 386 254 / 255

CHIEF Operations team should only be contacted where there is an 'E' error code, e-mail: chief.operations@hmrc.gsi.gov.uk

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